COVID-19 has forced many organisations to pivot most of their processes towards a digital environment, presenting new challenges that are relatively unanswered. In the case of the ABC, a distributed and face-to-face focused delivery model for learning had to be quickly transitioned to a more virtual delivery model to ensure ongoing delivery of key strategic learning and development projects, and BAU learning activity. Malcolm Reason will present on how the ABC effectively made this transition in this time of crisis including:

• Navigating L&D out of crisis mode and into a new business-as-usual landscape. 
• Leveraging existing technology to move skills, subject matter material and learning delivery into a virtual space. 
• Optimise virtual learning through targeted content, and upskilling subject matter experts around digital delivery.