Speaker Spotlight: Dr. Eli Bendet-Taicher on Fostering an Agile Learning Organization 

After his CLO Miami panel, “Fostering an Agile Learning Organization,” Dr. Eli Bendet-Taicher, Global Head of Learning and Talent Development at Wix.com, shared his thoughts on integrating agile practices, leveraging technology, and improving onboarding for long-term success. 

 
What is your current role? 

I lead all global learning, onboarding, and ongoing development at Wix.com — from social design aspects to e-learning production — covering end-to-end learning programs and projects, including management training. I’m also in charge of all the learning and data analytics. 
 

What were the key takeaways from your recent panel discussion? 

We discussed how, in order to support an agile organization, L&D also needs to work with agile principles. Our strategy is very agile, involving a lot of proof-of-concepts (POCs), trial and error, and continuous iteration. 
 
When we create learning experiences, we don’t just create and leave them. All our programs are living and breathing — we relaunch, look at the data, gather feedback, and improve. 
 
Another point was the importance of being very data-focused and ROI-driven. If your organization uses a business approach based on agility, L&D must apply the same approach to stay relevant and impactful. It’s about showing the value and embedding everything we do within broader business initiatives. 

 
What are your L&D goals for 2025? 

Our goals focus on showing the impact and value of what we do for the business. At the end of the day, we need to support the business. We also aim to be more efficient while maintaining quality. Our learning experiences must be engaging and targeted to make the biggest impact on behavior change and ROI. We’re also focusing on revamping older courses. For example, some of our soft skills training is still relevant content-wise, but the delivery — such as video production — needs updating to match today’s standards of engagement. 
 
Another priority is improving onboarding. We’ve seen that some employees leave within their first six months, often due to poor onboarding experiences. Research shows a direct correlation between onboarding quality and employee tenure. So, we’re enhancing the entire journey, starting from the interview process through the first 90 days. 

 
What are your thoughts on L&D’s evolution and future challenges? 

L&D professionals need to embrace technological advances. A lot of old-school L&D people resist being data-driven or ROI-focused, but AI and data are here to stay. If you become AI-literate and know how to use these tools, you’ll remain valuable. If you don’t, you risk becoming redundant. I often remind colleagues and leadership of what L&D truly does — how much work goes into creating engaging, effective training. For example, in today’s TikTok era, people expect content to be quick and engaging. If it’s not interesting in the first seven seconds, they’ll skip it. Training isn’t just about completion rates; it’s about ensuring learners absorb and apply the content. We always ask: what’s the root cause of the problem, and is training the right solution? 
 
 

Attend our upcoming events, our CLO Exchanges in February and April, and the CLN Learning Conference and Expo in April to learn more about agile learning strategies and the future of L&D.